Automation of the booking process through Agentic AI.
Sector: Tourism Duration: 3 months Year: 2025 This tourism player manages a range of services for demanding clients. A significant number of providers are involved in delivering these services, leading to a time-consuming and error-prone manual management process for numerous transactions. The objective here was to automate nearly the entire process of communicating bookings to […]
Deploy the new customer relations guidelines using AI
Sector: Financial Services Duration: 3 months Year: 2024 On the occasion of migrating all 900+ customer letters to the brand’s new relational guidelines, we tested a prototype for rewriting the letters using a trained AI model. A digital platform was made available to facilitate interactions with the model and to export the letters into the […]
Manage work-study placements in real time by linking B2B and B2C data systems
Sector: Education Duration: 6 months Year: 2024 This French education player, with its extensive ecosystem, currently has two different CRMs: one for B2B and the other for B2C, which do not communicate with each other. It’s difficult to make the link between work-study students’ placement requests and the companies they approach. Without visibility on both […]
Create a disruptive, fun Metaverse experience to encourage purchase during a product launch.
Sector: Education Duration: 6 months Year: 2022 This immersive experience in the colorful, pop universe of this American-born make-up brand, renowned worldwide for its eyebrow products, was the first of its kind. To mark the launch of a new product, the brand wanted to organize a fun, disruptive 360° campaign to increase engagement, awareness and […]
Automate and extend the scope of competitive intelligence using artificial intelligence
Sector: Telecommunications Duration: 3 months Year: 2023 As an alternative player in the telecoms market and a subsidiary of a major group, we have to keep a constant eye on our ultra-competitive market and all our competitors’ offerings. However, the daily monitoring of updates and offer launches is a time-consuming, tedious process, with little added […]