Customer and employee experience design to enhance your performance
As experience design experts at Baker Park and members of the global @Service Design Network, we place the principles of service design at the heart of our approach to creating impactful experiences for our customers. But what is service design and why is it essential today? Service design s is an approach that aims to […]
What are the trends for the employee experience in 2024?
2024, the year of employer branding in full force… but not only! The year begins with several hard facts: With this in mind, here are 5 not-to-be-missed trends for the employee experience: 1. AI or the revival of experience & HR Eliminating repetitive, time-consuming tasks: the great organizational turning point AI is also an opportunity […]
Employee experience: building a positive workplace culture
The Importance of the Employee Experience A positive workplace culture is a valuable asset for any company. It fosters productivity, employee retention and commitment, contributing to the long-term success of the organization. To create a positive culture, it’s essential to focus on the employee experience. What is the employee experience? The employee experience, or collaborator […]