Onboarding is a key moment in the employee experience. Yet it is often time-consuming for HR teams and managers, and a source of frustration for new arrivals. On average, an employee asks 40 to 50 questions in the first few weeks. And what about HR? We still spend too much time sending reminders, re-explaining the same things, or chasing after induction checklists.
It’s in this context that generative AI offers a concrete response: simplify onboarding, without losing the human link.
The observation: onboarding is still too operational
Despite HRIS tools, the integration process is often still manual: documents are sent out, reminder e-mails are sent out, and there are multiple checkpoints… A cumbersome process, especially in a context of accelerated recruitment.
Managers, on the other hand, have to juggle their tasks with welcoming new employees. The result? Support that is sometimes delegated or uneven, depending on the department.
And what about the newcomers? A lot of questions, sometimes the same ones, a feeling of disconnection, even vagueness in the first few days.
What AI changes: a personalized, intelligent onboarding assistant
With our AI assistant platform, we have developed an onboarding bot designed for :
- ✅ Automatically answer the most frequently asked questions: badges, luncheon vouchers, internal organization…
- ✅ Guide the employee at every stage: accessing tools, preparing for the first day, key contacts…
- ✅ Detecting weak signals: misunderstandings, non-responses, friction…
- ✅ Relieve HR and managers so that they can focus on people: creating links, animating the first few days, transmitting the culture, etc.
AI plays a “co-pilot” role here: it doesn’t replace, but enhances the experience.
Concrete results: In the projects we have carried out, the implementation of an AI assistant for onboarding has enabled :
- A 35% drop in HR requests in the first few weeks
- More consistent onboarding, regardless of site or manager
- Improved completion rates for integration programs
Conclusion: offering useful time thanks to AI
Successful onboarding means smooth, human and efficient integration. Thanks to AI, we can automate what can be automated, to free up time where it counts: creating links, bringing the culture to life, supporting the first steps.
