The evolution of the Customer Experience in Online Retail with AI

What's the match between AI and the professions? While some professions are threatened by AI, most existing professions are complemented by AI... or even new professions are created. The most widespread use of AI is to optimize internal processes and create more engaging and efficient working environments. With AI as an assistant on repetitive, housekeeping or low value-added tasks, the employee thus has more time to devote to his or her high value-added tasks, develop new skills and become a true expert. This organizational turnaround puts the employee and his or her skills back at the heart of the company by augmenting them with AI: what if the employee of tomorrow were an AI-enhanced employee?

Are you looking to boost your company’s online retail sales, or are you just a consumer who wants to know what makes a good online customer experience in 2024? Then you’ve come to the right place! The rise of digital technology has had a profound impact on the customer experience in the online retail sector. […]

How is AI revolutionizing HR and internal communication within banks and financial services?

HR automation

Artificial intelligence (AI) is transforming many sectors, and banking and financial services are no exception. In an increasingly competitive environment, organizations are looking for pragmatic and effective ways to improve their productivity and offer a better experience to their employees and customers. At Baker Lab, we believe AI is a powerful tool for automating repetitive […]

Discover Green Code: an innovative alliance between AI and CSR

Green code: AI and CSR

In an ever-changing world, two social issues are regularly at the center of debate: the decline of the environment and the rise of new technologies in the service of productivity. And it’s not the companies that are going to say otherwise. Today, faced with ever fiercer competition, they are also increasingly aware of CSR issues, […]