Automation of the booking process through Agentic AI.

Sector: Tourism Duration: 3 months Year: 2025 This tourism player manages a range of services for demanding clients. A significant number of providers are involved in delivering these services, leading to a time-consuming and error-prone manual management process for numerous transactions. The objective here was to automate nearly the entire process of communicating bookings to […]

Deploy the new customer relations guidelines using AI

Sector: Financial Services Duration: 3 months Year: 2024 On the occasion of migrating all 900+ customer letters to the brand’s new relational guidelines, we tested a prototype for rewriting the letters using a trained AI model. A digital platform was made available to facilitate interactions with the model and to export the letters into the […]