{"id":3812,"date":"2024-04-02T16:10:27","date_gmt":"2024-04-02T14:10:27","guid":{"rendered":"https:\/\/baker-park.com\/case-studies\/turning-customer-events-into-commitment-drivers\/"},"modified":"2024-05-23T12:02:21","modified_gmt":"2024-05-23T10:02:21","slug":"turning-customer-events-into-commitment-drivers","status":"publish","type":"case-studies","link":"https:\/\/baker-park.com\/en\/case-studies\/turning-customer-events-into-commitment-drivers\/","title":{"rendered":"Turning customer events into commitment drivers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3812\" class=\"elementor elementor-3812 elementor-3337\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t<div class=\"elementor-element elementor-element-290e130 e-con-full bandeauArticle e-flex e-con e-parent\" data-id=\"290e130\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f56aa3b elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"f56aa3b\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1270\" src=\"https:\/\/baker-park.com\/wp-content\/uploads\/2024\/03\/Organiser-une-convention-engageante.jpg\" class=\"attachment-full size-full wp-image-2550\" alt=\"Organizing an engaging convention\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-759c128 e-flex e-con-boxed e-con e-parent\" data-id=\"759c128\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f6e08 elementor-widget elementor-widget-heading\" data-id=\"f3f6e08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Turning customer events into commitment drivers<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f162f5 elementor-icon-list--layout-inline elementor-align-center caseDetails elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2f162f5\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/baker-park.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sector: Health<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Duration: 4 months<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Year: 2022<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-145e839 elementor-widget elementor-widget-text-editor\" data-id=\"145e839\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Ce laboratoire produit de nombreux \u00e9v\u00e9nements \u00e0 destination des professionnels de sant\u00e9. Dans un contexte post-Covid, les \u00e9quipes du service Exp\u00e9rience Client cherchent \u00e0 mesurer l'impact de ces temps collectifs : taux de participation, int\u00e9r\u00eat pour les th\u00e9matiques des \u00e9v\u00e9nements, satisfaction des participants, partenariats professionnels g\u00e9n\u00e9r\u00e9s... L'\u00e9v\u00e9nementiel ayant \u00e9t\u00e9 bouscul\u00e9 par la pr\u00e9sence croissante de dispositifs digitaux et du format hybride, ce client cherche \u00e9galement \u00e0 int\u00e9grer l'omnicanalit\u00e9 dans la construction de ces exp\u00e9riences.\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">This laboratory produces numerous events for healthcare professionals. In a post-Covid context, the Customer Experience teams are looking to measure the impact of these collective events: participation rates, interest in event themes, participant satisfaction, professional partnerships generated&#8230;  <br \/>As the event industry has been shaken up by the growing presence of digital devices and hybrid formats, this customer is also looking to integrate omnichannelity into the construction of these experiences.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dccec5c secWysiwyg elementor-widget elementor-widget-text-editor\" data-id=\"dccec5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Project challenges<\/h2>\n<ul>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Cr\u00e9er un cadre commun de r\u00e9f\u00e9rence des temps collectifs pour les business units, align\u00e9 avec les objectifs corporate et les parcours clients\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Create a common frame of reference for collective time for business units, aligned with corporate objectives and customer paths.<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Lancer une dynamique d'\u00e9changes pour centraliser les bonnes pratiques et les innovations, afin de diffuser les bonnes id\u00e9es et unifier les pratiques dans les business units\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Launch a dynamic exchange system to centralize best practices and innovations, in order to disseminate good ideas and unify practices across business units.<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"D\u00e9velopper une culture commune de mesure \u00e0 la fois du ROI des temps collectifs, mais aussi de l'engagement des professionels de sant\u00e9\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Develop a common culture for measuring both the ROI of group time and the commitment of healthcare professionals.<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Cr\u00e9er un cadre d\u2019innovationen s'adaptant \u00e0 diff\u00e9rents formats (pr\u00e9sentiel, digital, hybride) tout en tirant profit des nouvelles technologies (IA, RV, univers 3D immersif)\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Create a framework for innovation by adapting to different formats (face-to-face, digital, hybrid) while taking advantage of new technologies (AI, VR, immersive 3D world).<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff05158 e-flex e-con-boxed e-con e-parent\" data-id=\"ff05158\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cc9560 elementor-widget elementor-widget-heading\" data-id=\"1cc9560\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Baker Park methodology<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8711c2c e-grid blkGridMethodo e-con-boxed e-con e-child\" data-id=\"8711c2c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2589797 elementor-widget elementor-widget-text-editor\" data-id=\"2589797\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Identify<\/h3>\n<p><strong>Analyze the existing situation and build on it an experience grid Collective Time<\/strong><\/p>\n<ul>\n<li>Interviews with the various BUs involved in the construction of group sessions<\/li>\n<li>Mapping of target CT pathway for healthcare professionals (pre-CT, D-Day, post-CT)<\/li>\n<li>Synthesis and formalization of a V0 experience grid in business vision<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-229ee90 elementor-widget elementor-widget-text-editor\" data-id=\"229ee90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Ignite<\/h3>\n<p><strong>Co-construct and exchange with the project team to validate the target experience<\/strong><\/p>\n<ul>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Atelier d'id\u00e9ation avec les parties prenantes (management et m\u00e9tiers) pour valider la grille d'exp\u00e9rience\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Ideation workshop with stakeholders (management and businesses) to validate the experience grid<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Restitution de la grille d'exp\u00e9rience valid\u00e9e par type de temps collectif sur Looker Studio\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Restitution of the experience grid validated by type of collective time on Looker Studio<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52a292a elementor-widget elementor-widget-text-editor\" data-id=\"52a292a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Impact<\/h3>\n<p><strong>Develop a common toolbox and framework of experience to engage business units<\/strong><\/p>\n<ul>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Construction d'une \\\"boite \u00e0 outils\\\" recensant l'ensemble des bonnes pratiques : engagement progressif de chaque BUs, mesure d\u2019impact, organisation, am\u00e9lioration continue...\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Building a &#8220;toolbox&#8221; of best practices: progressive commitment by each BU, impact measurement, organization, continuous improvement&#8230;<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Restitution de la boite \u00e0 outils et publication sur un mini-site d\u00e9velopp\u00e9 d\u00e9di\u00e9 partag\u00e9 aux business units\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Restitution of the toolbox and publication on a dedicated mini-site shared with business units<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d8eee7 e-flex e-con-boxed e-con e-parent\" data-id=\"8d8eee7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fdb4e0 elementor-widget elementor-widget-heading\" data-id=\"6fdb4e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key figures<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ed9595 e-grid secKeyFigures e-con-boxed e-con e-child\" data-id=\"4ed9595\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65d97a8 elementor-widget elementor-widget-text-editor\" data-id=\"65d97a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>25<\/h3>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"sujets identifi\u00e9s sur la production des temps collectifs suite \u00e0 l'analyse de l'existant (entretiens m\u00e9tiers et analyse de la documentation)\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">subjects identified for the production of collective time slots following analysis of the existing situation (business interviews and analysis of documentation)<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30cdbe3 elementor-widget elementor-widget-text-editor\" data-id=\"30cdbe3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>1<\/h3>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"bo\u00eete \u00e0 outil commune cr\u00e9\u00e9e \u00e0 toutes les BU pour la cr\u00e9ation de leurs \u00e9v\u00e9nements\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">common toolbox created for all BUs to create their events<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ed9e2d elementor-widget elementor-widget-text-editor\" data-id=\"3ed9e2d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>143<\/h3>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"visites sur le mini-site d\u00e9di\u00e9 aux m\u00e9tiers d\u00e8s les premi\u00e8res semaines\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">visits to the trades mini-site in the first few weeks<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09e8be3 e-flex e-con-boxed e-con e-parent\" data-id=\"09e8be3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64298a8 elementor-widget elementor-widget-heading\" data-id=\"64298a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits for stakeholders<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a7d93c secWysiwyg elementor-widget elementor-widget-text-editor\" data-id=\"8a7d93c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>For healthcare professionals<\/strong><\/p>\n<ul>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Profiter d'un parcours align\u00e9 avec leurs besoins avant, pendant et apr\u00e8s le temps collectif \"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Take advantage of an itinerary aligned with their needs before, during and after group time  <\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"B\u00e9n\u00e9ficier d'un accompagnement personnalis\u00e9 et pertinent \"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Benefit from personalized, relevant support  <\/span><\/li>\n<\/ul>\n<p><strong>For Business Units<\/strong><\/p>\n<ul>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Avoir une grille d'exp\u00e9rience commune et homog\u00e8ne de r\u00e9f\u00e9rence pour construire les temps collectifs dans le bon sens\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">To have a common and homogeneous grid of experience as a reference to build collective times in the right direction.<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Profiter des bonnes pratiques des autres business units et partager les siennes dans un esprit d'\u00e9mulation collective\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Benefit from the best practices of other business units and share your own in a spirit of collective emulation.<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"S'inspirer gr\u00e2ce au cadre d'innovation des temps collectifs qui r\u00e9f\u00e9rence toutes les tendances actuelles \"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Be inspired by the collective time innovation framework, which references all current trends  <\/span><\/li>\n<\/ul>\n<p><strong>For the headquarters<\/strong><\/p>\n<ul>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Construire des guidelines centralis\u00e9es, garantes d'une exp\u00e9rience temps collectifs homog\u00e8ne et align\u00e9e avec les objectifs corporate\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Develop centralized guidelines to ensure a consistent collective time experience in line with corporate objectives<\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"Cr\u00e9er une dynamique d'\u00e9changes pour centraliser les bonnes pratiques\/innovations et favoriser les synergies entre les OBPs parcours \"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Create an exchange dynamic to centralize best practices\/innovations and foster synergies between OBPs along the way.  <\/span><\/li>\n<li><span data-sheets-root=\"1\" data-sheets-value=\"{\"1\":2,\"2\":\"D\u00e9velopper une culture commune de la mesure du ROI (mesure d'engagement) des temps collectifs \"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Ubuntu\",\"16\":9}\">Develop a common culture for measuring the ROI (commitment metrics) of group times  <\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":2550,"template":"","case":[42],"case_tag":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/case-studies\/3812"}],"collection":[{"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":9,"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/case-studies\/3812\/revisions"}],"predecessor-version":[{"id":4844,"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/case-studies\/3812\/revisions\/4844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/media\/2550"}],"wp:attachment":[{"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/media?parent=3812"}],"wp:term":[{"taxonomy":"case","embeddable":true,"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/case?post=3812"},{"taxonomy":"case_tag","embeddable":true,"href":"https:\/\/baker-park.com\/en\/wp-json\/wp\/v2\/case_tag?post=3812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}