• analyze the irritants and the existing training and evaluation path of our client’s sales partners
  • co-construct, with all stakeholders, a target training & evaluation path
  • prepare a training toolbox with our client’s Quality & Training team that meets the field needs of our sales partners
  • set up a new method of continuous training through mobile learning
  • test this mobile learning method through a field prototype

Our methodology

  • framing of the project with all stakeholders
  • workshops to identify the irritants of the current process
  • interviews with the various stakeholders to understand the partners’ issues
  • ideation workshops on improvement paths
  • benchmark of existing continuous training solutions
  • testing of a mobile learning solution in the field via a prototype
  • analysis of the prototype
  • drafting and sharing of recommendations