Create a dynamic of animation of the subsidiaries centered on the customer experience

create a moment of conviviality between the different collaborators
present the upcoming project, its objectives and its next steps
to co-construct the first bases of the project by producing a reflection on the targets and their multiplicity
reflection and ideation around the first action bricks
designing an interactive support in the form of a Google Data Studio using the data generated and collected during the event
analysis of the collected data and recommendations for future actions

analysis of our client’s current situation and model
drafting of workshop materials including competitive benchmark, customer experience vision and objectives
design of workshops adapted to the target
facilitation of the workshops
analysis of the collected data, creation of a Google Data Studio and restitution, with recommendations

Mobilize employees from all over France for a one-day launch of a large-scale strategic project at the group level and deployment